I can't recommend a better service representative than John Keane and service crew to handle your Ray Catena INFINITI service needs. It's true: You ARE treated from purchase to service like family when you come to Ray Catena. A very happy customer for over 20 years..
Had an amazing experience when I went to do my lease by out. Ray Catena INFINITI and his team is beyond exceptional. Luigi Giacalone made the transition very simple and smooth. He is a pleasure to work with and wouldn't have asked for anyone better.
One more great experience by Ray Catena INFINITI of Edison service Dept. Nick is the best. Thank you Ray Catena INFINITI of Edison and Nick for one after another best of the best experience. Much appreciated and looking forward to do more business with Ray Catena INFINITI of Edison and Nick @Service Dept.
I would like to thank John Keane service consultant for helping me today he did a great job keeping me very happy as a first time customer I will be back because of him very professional and knowledgeable of my vehicle also had my car washed all this in a timely manner......
I would highly recommend Ray Catena dealership to all my friends m family Very professional
The first service on my QX60, went very smooth. they installed a tow hitch kit and the work was second to none . Staff is always great , I'm a repeat customer and highly recommend them.
Gunther Wu made my experience at Ray Catena very easy and comforting. He and with the assistance from Joe Scribellito/Manager was very professional and responsive to my needs. I am enjoying my new Q50 car and look forward to getting the continued best service from Ray Catena. Thank you for taking the time to minimize my anxiety about buying a new car.
Gunther Wu, with assistance from Joe Scribellito, provided an outstanding buying experience. As classy as the new QX55 I just leased. As someone who has worked in a service industry for 40 years, I really appreciated their efforts and professionalism. They didn't sell me a car but rather helped me to purchase a car. That's was big difference for me after my experience visiting other dealerships.
Luigi took the time to listen and provided the best customer service. Professional, knowledgeable, patient
We just leased our new infinity car at Ray catena infinity of Edison after lots of shopping around. Gunther Wu the sales person was very patient, listened to my needs and made leasing happen. Super nice guy! Made effort to answer all our queries. we never felt pressurized, confused during whole process. Though as we leasing a vehicle first time we came up with 100s of questions, worries. He took time to address all of them
Brought my car in for 90K mile service. Oil change plus diagnostics was done fairly quickly. Urgent repairs needed was pointed out with photographs to demonstrate the need,
This is my third time working with Tom Accatatta and I’m 💯 satisfied. His expertise and professionalism exceeds my expectations every time.
The service department is superior. Nicholas Aberin was so very helpful in assisting me with my vehicle. I explained that I had to be at an appointment in Boston that day and he was successful because I made it. The service department made sure my car was repaired and cleaned exceptionally!!! Thank you Ray Catena!!
Well what can is say . Gunther WU and team really tried hard on getting me out of a 2019 QX50 and into a 2022 QX55 and i really appreciate all there efforts in making this deal happen and so happy to be apart of a wonderful dealership for another 39 months .
I do not know what to say except the I need to write at least 25 words. I need to use at least 8 more words to qualify .
The service department is top notch and helpful. I am never stressed about bringing in my vehicle for service because I know that my advisor is making good recommendations.
Gunther Wu is the salesman of the century. This is somewhere around my 6th or so experience with him. He is excellent at his job and patient with your questions. The entire team at Ray Catena was very friendly, knowledgeable and helpful! Thanks for another great vehicle!
Job well done.SiriusXM antennae had to be replaced.Returned car neat and clean.Chad kept me up to date on repair.
Never have to worry when we drop off the car knowing that John takes care of us. He knows our car better than we do . He's been keeping us on the road since we purchased the car in 2011.
Well-managed professional organization with focus on delivery of quality service. It has a strong team of appropriately trained personnel who work with the customers in a very respectful and courteous manner.
Ray Catena INFINITI of Edison staff are very friendly. They all gave me an excellent service. I will definitely recommend Ray Catena of Edison to my family and friends
Service rep was great and he let me know what other service I need and I was treated with respect, my service was very good and in timely manner
Estoy muy complací con la amabilidad y atención del dealer . Pienso en cambiar mi otro vehículo para tener otro INFINITI QX60 . Gracias. Mill
i was very pleased with the service provided , john , ,is very knowledgeable, i am very happy that i am coming to ray catena for 30 years +
Tom Accatatta were very acknowledgeable and friendly. He explained what I don’t know regarding paperworks. I feel very comfortable talking to him. I don’t feel pressure during the whole transaction.
Excellent service every time Chad is always on point with drop off and pick up As are the check out department Fast and top notch
Great service fast turn around, great loaner car, Catena is always great! And the reasons we continue to buy cars from them, we’re on our 9th one!
I have leased many cars throughout the years (all from leasing companies) and currently have multiple leases active. My newest lease is from Ray Catena INFINITI, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available ...
Great service experience, as usual, professional and reasonable one. Nick is the best guy to work with and will go to them for all our service needs. Thanks Ray Catena and Nick.
My experience with Ray Catena was great. My Sales and Leasing Consultant Gunther Wu was fantastic. He was very knowledgeable, experienced, and treated me with the upmost professionalism. When it was time to purchase a new car, I knew I was going back to Ray Catena and the INFINITI family because my first experience in 2009 was the best and I knew it would be that way again. I would recommend anyone looking for a high- end car with an even higher-end experience, to go hit up Gunther Wu at Ray Catena. You won't be sorry!
Chris Simmons ( the salesman) was professional, knowledgeable and also pleasant to deal with. My best experience to date in buying a vehicle. I’m very happy with my purchase.
I have been an INFINITI customer for many years; and each car lease or car purchase has been thru Ray Catena INFINITI of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to INFINITI dealership in Edison, New Jersey. I ...
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
This is my third lease with Grigory Rosenfeld Once again his service and attention to detail was excellent. I always recommend Grigory and Ray Catena Infinity to all.
Ray Catena is by far the best dealer I've ever did business with. The customer service is second to none. I recommend this place to all of my family and friends. Great Job Ray Catena!
Had a great experience with Keith Wilhelmy in finding the right car for me. He was patient, knowledgeable and so friendly. So pleased with the entire experience. It was a pleasure working with Keith and his associates.
Shaun and his entire TEAM go above and beyond! The service is honest, completed in a timely manner and a loaner car was given to make it even more accommadating. It may me a little more than your local shop or lube store, but its worth the certified technician and quality parts. I highly reccomend trying them out if you haven't yet.
We have a couple cars we take for service at Ray Catena Infinti of Edison. Always great service. Everyone’s very friendly and always very helpful. 10/10, will always recommended doing business here.
Ray Catena provides world class customer service consistently! Their service department is second to none. I am on my tenth lease with this dealership.Shaun Spearnock puts on the white gloves every time!
It was a very pleasant experience. My salesman was very knowledgeable and did not pressure me at all but guided me through a very important purchase. I strongly recommend ray catena INFINITI and my salesperson Joe Petrucelli. I would not go anywhere else to purchase a vehicle.
Pleasant experience.Salesman is knowledgeable and attentive,answered all questions that I had.I strongly will recommend to all my family and friends to use Ray Catena for their next purchase .
Hi Highly recommend Gunther Wu & Joe Scribeletto @ Ray Catena INFINITI of Edison. They have made my past several car buying experiences pleasant. They are easy to work with, honest and always exceed my expectations. If you are looking for an INFINITI I would encourage you so seek out Gunther & Joe @ Ray Catena Of Edison they will make sure you have an excellent car buying experience.
Both Joe and Tom were honest, respectful, and no nonsense. There were no games and no haggling needed to get the car I wanted at the right price. I really couldn’t ask for a better car shopping experience.
The entire process from ensuring the dealership could get the vehicle with the options we wanted through working out the financing was a breeze. Tom Accatatta was a pleasure to work with.
I know that I don't have to worry when I drop my car off for service. Steve explains everything that I need to know. The follow up is outstanding. I can't stop bragging about this place!! Completely Satisfied! Thank you Ray for hiring real professionals who truly care. It's appreciated greatly.
At Ray Catena INFINITI. They took the common courtesy to an uncommon level. Their professionalism and courtesy has always been exceptional. Thank you to their amazing team.
Had routine service performed and was throughly satisfied. John in Service Dept in Edison is my go to person each time. Excellent at his job.
I just leased a QX60 from Ray Catena INFINITI in Edison. Keith Wilhelmy was my sales/leasing associate. Keith was very easy to work with. No BS. Went above and beyond to make sure that I got the car that I wanted. Keith answered all of my questions and made the experience a positive one. Speak with Keith about your next INFINITI.
Gunther Wu was terrific to deal with during my recent vehicle purchase from Ray Catena INFINITI. He made the trip from Connecticut well worth it. Thanks again! -Jeff
MY overall experience was very easy and stress-free. Having a loaner car definitely a plus which makes it a lot easier for me. I was especially having my car washed and vacuum was the best. Thanks the the best service consultant Steve!!!!
We had a wonderful experience with Mr. Gunther Wu. This is our second lease with him. He was very professional, courteous and nice. He even got us out in a timely fashion. We would recommend Mr. Wu to our family and friends.
Always a pleasure buying a car from Ray Catena Infinity. There is never any pressure and the staff is always so pleasant. No question goes unanswered and you always leave feeling satisfied. A truly great car buying experience.
Mathew Goldberg made my car buying experience the most pleasant and fastest transaction ever. Emailed credit app walked in and was out in 30 min. Wife loves her QX50
We had a wonderful experience with Mr. Gunther Wu leasing our new QX50 . This is our fourth INFINITI SUV, all of them from Ray Catena INFINITI of Edison. Mr. Gunther Wu gave us all the time the exceptional service. He represents professionalism, dedication, and experience. Mr. Wu is always courteous, helpful and nice. I will go back and recommend this dealership because Mr. Gunther Wu, General Manager Mr. Joe Scribellito and all great team.
Our car was recently totaled in an accident and we had little time to find a replacement. Gunther Wu was able to resolve our problems in short order with his professionalism and gentle manner. He found the car we wanted that was at a dealer in Connecticut with the exact options and pricing that we hoped for. This was the best car purchasing experience that we have had in our lifetime.
We had a very wonderful experience leasing our new Q50 from Gregory Rozenfeld. We sincerely appreciated how he found the specific car that we wanted.
This is my second QX50 in almost 4years and both of them at Ray Catena INFINITI. Exceptional service people. Gunther is courteous and gives professional treatment. He made me feel confident and happy with my purchase which I am. I will always go back to this dealership. I must add that the service people always takes care of your car to be in top shape. This the only service department that makes me feel confident. Thank you all and Have a Very Merry Christmas to everyone there!!!
When it comes to great service at Ray Catina Infinity of Edison, Gunther Wu is one of the best representative of this great team. He is very experience and dedicated to make your search of the vehicle that fits your needs. I was very happy with the service and the commitment that Gunther showed thoughout the sales and thereafter. I also want to thank Chris Flusk for his service for the past 10 years and also for his input as General Sales Manager for my QX60. Thumbs up!
Best service experience with Nick. As usual he always go whole nine yard to give us the exceptional service. Ray Catena and Nick is the best. Thank you both. Have a safe and blessed days ahead.
Exceptional Customer Service. Each time I walk into customer service it's always first class. Had an issue with the front bumper. First attempt to reattach the bumper failed. Made a phone to my customer service rep, and he addressed immediately. Within 3 days bumper was repaired. Car Looks Great!!!! Galen
Keith Wilhelmy was an amazing sales representative during my whole car buying process. From helping me choose the right SUV to going all the way to the right type of financing to fit my budget. Ray Catena is a must stop for everyone who is looking for a top of the line vehicles. I have researched a lot of car buying options, online and with different dealerships. But Ray Catena had the best deal and the best SUV for me. Thank you, Keith, for a wonderful SUV buying experience. You guys are great! Ask for Keith, he is great! Keith ...
Picked up INFINITI Signature QX60 from Ray Catena of Edison NJ! Our Sales guy was Keith Wilhelmy. Easy and Friendly to work with ! Did a bang up job on details related to the car and ensured smooth and easy transaction. Keith Wilhelmy was exceptional and made the whole leasing experience comfortable and fun ! Special Shout out to his Manager Joe Scribellito for keeping doing a bang up job !
Gunther Wu is one of the best sales consultant to deal with ,he made the overhaul experience leasing my car very enjoyable . straight forward and work with me to get the best pricing . Thanks Guys
Grigory and Ray Catena just provided a great experience for me in leasing my second car from there. Grigory did exactly what he said was going to do and no surprises. Seamless process from beginning to end . Will be going back in the future.
Nick in service, is the best! I rather drive the extra mile to get my car service with him because he is straight forward and knows what is best for your car and gives you exceptional service! Thanks Nick!
Robert Bruno is one of the Best Sales Consultants to deal with. I just leased a new 2020 Company car and Robert went above and beyond to make the deal work.
Gunther Wu and Ray Catena made the entire process easy and seamless. They provide great customer service and are easy to work with. This is the car we have bought from them and we are extremely happy.
As always, Gunther Wu @ Ray Catena INFINITI is our Go-To guy. We explored many options as our lease was up, but in the end we decided to once again stick with INFINITI. I can honestly say they make a process no one really looks forward to, pretty painless, dare I say enjoyable. Enjoyable because the number we go with in our heads, as a fair price, is what we leave with. Quick & painless, no salesman BS (my pet peeve) & the final price was exactly as negotiated (no last-minute surprises). Lastly, but definitely not least the level of service ...
Grigory Rozenfeld helped me lease my new QX60 and I could not be happier with the service he provided me. He made the process quick, easy and not miserable like many other car leasing experiences. Grigory was a pleasure to work.
I just recently got my third car from Ray Catena INFINITI in Edison and they have always been great to work with. Recommend Dave highly
From the moment we walked through the doors of Ray Catena dealership we were graciously welcomed with a warm smile and offered a sincere disposition to help us with our need for a new lease. Not only did Matthew hear our request and deliver but has made the process a seamless one. Excellent establishment, service and care that does not disappoint.
From the moment I walked into the dealership (located in Edison) there was a high level of proffesionalism. I was greeted immediately at the front desk and was immediately directed to Mr. Wu. After establishing my expectations I test drove 2 q50s. When negotiating they gave me an amazing deal and I couldn’t be happier with my 2017 q50. Before leaving the manager, Tim Macpherson made sure the service was at a high level and all my expectations were met. I will definitely recommend the dealership, as well as Mr. Wu to anyone who is considering to buy an INFINITI.
John Keane worked tirelessly on my problem with the CD player and radio. It required two new parts and working with an INFINITI engineer. He never gave up until it all was corrected and I was satisfied. I am extremely grateful.
I had a great experience at Ray Catena INFINITI of Edison and my salesman Matthew Goldberg is wonderful. He is a true professional and made the process seamless even our made purchase of a new vehicle over the phone. I would definitely recommend him to anyone in the area looking for a new car.
My wife and I were Blessed to have Grigory Rosenfeld as our Superb Sales Consultant and Joseph Scribellito as the General Manager overseen our purchase. Both went above and beyond to make our Customer Experience favorable. Despite the current pandemic, Ray Catena INFINITI staff exhibited much caution to protect their customers and staff. We spend a few hours at the dealership and everyone was friendly, courteous and professional. From the warm welcome, to car prep, to payment and everything in between - we could not have asked for more. If anyone is looking for an INFINITI car and want an ...
Chris was fantastic - Very responsive, listened to me and my items, simple explanations. We did everything over the phone and when I came to pick up the call - all was great. Couldn't recommend hi and Ray Catena enough. Used them for years
I would like to say the salesman was very nice and pleasant and patient, cause I went to the same company from another city, they wasn’t nice, I’m so happy
Everyone from the Sales person Gunther Wu to The manager Joseph and Christian who picked us up exceeded our expectations this is exactly why this is our third lease from Ray Catena of Edison
The recent visit was excellent, as always. I have answered and provided my response to this query three times already. I repeat, the service was excellent!
I had the most amazing stress free experience yesterday at this dealership , returning my lease Q50 INFINITI and now purchasing a Pre-Owned Qx30. David was patient, kind and understand about my needs without a hassle. I love the way this dealership practices their professionalism to the consumer. I want to thank David Daroff and the team for all they are doing, if you ever wants to purchase a vehicle this is the place to go, you never regret it. Thank You.
Steve, the service consultant, is always cordial, professional and effective. Consistently greets the customer in a friendly manner and takes the time to fully explain the service technicians findings in an easy to comprehend way.
We just bought our SUV at Ray Catena INFINITI of Edison and we are so happy! Seamless sales process, no back and fourth negotiation, Gunther made the process exciting and enjoyable. Their customer service and professionalism is impeccable. So happy to have worked with these guys!
Visited for first service, and terrible rattling noise. Have to return to fix it after Port comes in. Car wash much appreciated! Unfortunately, I have to return once the part comes in to fix the rattling noise, which has persisted ever since I bought the car home after purchase. This is the only bad part about my first service experience.
Just wanted to share my recent experience with Ray Catana of Edison. I was shopping for a new car and i was actually visiting a competitor down the road and on my way home I decided to stop by Ray Catena as i had previously worked them approximately 10 years ago. II was delighted to see a familiar face in Grigory Rozenfeld. He remembered me and i was glad to see a familiar face. I explained to him my situation and he was able to meet my family's needs and I am glad I decided to stop in!! I look ...
Great experience, easy to work with, no pressure. Grigory was very courteous, thorough and a pleasure to deal with. This is my second INFINITI leased with Grigory and Ray Catena. I would recommend the dealership and this salesman whole-heartedly.
The whole leasing experience at Ray Catena was great and relatively painless. We were never rushed or pushed as long as we were there but always helped with making the right choices. We worked with Grigory Rosenfeld who was very helpful and certainly someone I would recommend.
Just wanted to share my great experience at Ray Catena today and express my gratitude for the amazing service given by the staff. Especially the amazing service given by the service advisor Nick Aberin. Very professional and was patient enough to briefly explain in depth the service that was done. Thanks again Nick!
Can’t say anything but nice things about Ray Catena INFINITI of Edison and especially Dave Daroff . This is our second time getting car with his help. Dave made the process easy and stress-free . We left feeling like we got the best deal possible!!!
Had the best buyng experience for my brand new 2020 INFINITI Q50 with Chris Simmons at Ray Catena INFINITI in Edison NJ. Polite, professional, honest, funny and thorough. Chris answered all my questions and I had a lot. I started looking at preowned and three days later we made a deal on a new Q50. It was quite nice working with one person, at one desk who does everything from soup to nuts and doesn't have to do the back and forth. I am also a car salesman so service is very very important to me. I would buy from ...
Matthew Goldberg provided a seamless customer experience. He is professional, knowledgeable and responsive. He made the dreaded leasing process easy. I highly recommend his services.
Recently my wife and I bought a new QX50 from Ray Catena INFINITI of Edison , New Jersey. The staffs in this dealership are well trained, very friendly and professional. The sales representative who helped us with the purchase is is Mr. Jack Miller . Jack was extremely knowledgeable and professional . He is friendly and patient in the whole process, and explains all the fees /taxes that may apply. Thank you Jack and all the staffs at Ray Catena INFINITI of Edison.
Ray Catena INFINITI, Edison, New Jersey! As soon as you walk into the dealership and greeted by the front desk to signing on the dotted line, amazing customer service. Honest, and so pleasant to deal with from start to finish. Grigory Rozenfeld was my Sales representative and was awesome. Truly a gentleman to deal with. I know that I will be dealing with Grigory in the years to come. Top Notch!
we came in to possibly lease a car and wound up buying a pre owned car. They were very friendly , helpful and honest. It was not a stressful experience.
This dealership is a true pleasure to work with. This is my second INFINITI from this dealership and dealing with Bob Bruno and Joe Scribillitto makes for an absolute pleasurable leasing experience. Most importantly this is a no pressure dealership and they have great respect for your time. In addition they always avail themselves for questions and assistance after the sale.
The dealership looked great. Very neat and clean. Everyone was very courteous and professional. Steve was able to get a loaner vehicle while mine was being serviced. He kept me informed throughout the entire time that my vehicle was in the dealership. Had a great experience.
Friendliest team that is customer oriented. Ray Catena INFINITI of Edison makes the car buying experience efficient, pleasant and enjoyable. Make sure to ask for Dave Daroff!
Thank you for a great experience! It was a pleasure dealing with David! The whole process was easy from start to finish. We love being a part of the INFINITI family.
This is my third car that I bought from David.He is very knowledgeable and will do everything he can to help his customers. He is loyal and trustworthy.He makes the whole buying experience so pleasant I highly recommend him
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