Awesome service by Ray catenary team at Edison. I worked with Gunther Wu on lease buyback , he was helpful and very transparent. I would definitely recommend Gunther to any one looking for car at Ray catena.
From the moment I walked in everyone was welcoming. Joe and Luigi were very patient with me. Even when I called in Luigi told me not to worry. When it was time to pick up the car, Joe, Joe P and Nick were so very helpful. They gave us as much time as we needed explaining everything. I missed you Luigi but I'll be back to come visit you. My car is a beauty and I thank everyone for the experience.
Respectful staff and clean and professional dealership. My car after the repair was returned to me looking and smell like a new vehicle. I cannot wait until the next repair.
All staff at RayCatena Infinity are courteous, professional, knowledgeable, polite, and accommodating. Sales and service staff are the best. I always have a positive experience here.
Very satisfied. I will always recommend Ray Catena Infinity of Edison and any other Ray Catena dealership.
Great Service by Grigory Rosenfeld! I called and inquired about turning in my lease and finding something on their lot to possibly lease immediately! Grigory made the entire process seamless! He was professional and addressed any concerns I had! I would highly recommend him - he turned around the process in 1 day and now I’m happily riding in my new QX50!
Excellent professional staff members who creates an informative relationship between the clients and the service managers. The accommodation staff are always professional.
General good customer service. Recommend dealership for INFINITI car. Was very fair given how tight the auto market is and was able to come up with reasonable lease options.
I will always recommend this dealership to my friends and family Gunther Wu has been me and my wife salesman for years. He’s very professional and contacts you every step of the way through the process of sale. I recently bought the 2022 QX60 and it was on back order do to the chip but he kept me posted through the whole process. When the vehicle came in he contacted me right away, and made the process quick and effortless !
The general manager Joe Scribellito and his staff care about the customer and go the extra mile.!
It’s very clean and practice safety .my advisor very pleasant kept me up to date
Dave's service was exceptional and very straight forward with my 1st lease that I returned to lease my 2nd INFINITI with him again. He's very straight forward and doesn't apply an pressure when he shares what options are available. I felt comfortable completing the process for leasing both cars with his support.
The entire staff at Ray Catena INFINITI does an excellent job taking care of my vehicle.
I highly recommend Ray Catena INFINITI of Edison. Every step of the buying process was enjoyable. My salesman Gunther was friendly, knowledgeable, and very helpful. I made a deal over the phone in a matter of minutes and when I arrived at the dealership to pickup my vehicle there was no hidden fees or any nonsense. They actually got me a better interest rate than we discussed. Ray Catena is my go to dealership from now on
My husband and I received an exceptional service experience. Special thanks to Luigi who listened to our concerns and knew the type of vehicle that I would enjoy driving. The vehicle was offered at a reasonable and affordable price. He also made us feel like family and made sure we were happy with our purchase.
Fantastic organization from the management to the sales people, with the GM Joe Scribellito and than my salesman Gunther Wu, and Chad in Service and everybody in the whole dealership just makes you feel so comfortable what a professional way of doing business. Also a beautiful show room
I renewed my lease number 3. Thank you very much for making the purchase very pleasant and easy.
What a wonderful experience!! This is my fourth lease. A new 2022 QX55 from Grigory at Ray Catena and LOVE IT!! I specifically made an appointment with Grigory because he makes the whole process seamless and makes sure I leave with what I want even during a time where there is limited stock due to shortages.His personal attention throughout the whole process always makes me feel like family and I am so grateful. If you haven't driven an INFINITI yet...go to Ray Catena in Edision and ask for Grigory.
exceptional service experience. As always, great way to get vehicle serviced. Nick is the guy who always take good care of service. Reasonable and affordable price. Always get things done at first time.
I received my usual great and courteous service. I do miss the food. Awesome team of service from Pam and others at check-in. I also like the communication via text to keep me posted on the progress. Waiting area is comfortable, clean and convenient.
Service is always prompt they have excellent customer service from the time you enter the doors. I will only do business with this dealer because they are are about providing you the care and service that is deserved.
I can't recommend a better service representative than John Keane and service crew to handle your Ray Catena INFINITI service needs. It's true: You ARE treated from purchase to service like family when you come to Ray Catena. A very happy customer for over 20 years..
Had an amazing experience when I went to do my lease by out. Ray Catena INFINITI and his team is beyond exceptional. Luigi Giacalone made the transition very simple and smooth. He is a pleasure to work with and wouldn't have asked for anyone better.
I would like to thank John Keane service consultant for helping me today he did a great job keeping me very happy as a first time customer I will be back because of him very professional and knowledgeable of my vehicle also had my car washed all this in a timely manner......
I would highly recommend Ray Catena dealership to all my friends m family Very professional
The first service on my QX60, went very smooth. they installed a tow hitch kit and the work was second to none . Staff is always great , I'm a repeat customer and highly recommend them.
Gunther Wu made my experience at Ray Catena very easy and comforting. He and with the assistance from Joe Scribellito/Manager was very professional and responsive to my needs. I am enjoying my new Q50 car and look forward to getting the continued best service from Ray Catena. Thank you for taking the time to minimize my anxiety about buying a new car.
Gunther Wu, with assistance from Joe Scribellito, provided an outstanding buying experience. As classy as the new QX55 I just leased. As someone who has worked in a service industry for 40 years, I really appreciated their efforts and professionalism. They didn't sell me a car but rather helped me to purchase a car. That's was big difference for me after my experience visiting other dealerships.
Luigi took the time to listen and provided the best customer service. Professional, knowledgeable, patient
We just leased our new infinity car at Ray catena infinity of Edison after lots of shopping around. Gunther Wu the sales person was very patient, listened to my needs and made leasing happen. Super nice guy! Made effort to answer all our queries. we never felt pressurized, confused during whole process. Though as we leasing a vehicle first time we came up with 100s of questions, worries. He took time to address all of them
Brought my car in for 90K mile service. Oil change plus diagnostics was done fairly quickly. Urgent repairs needed was pointed out with photographs to demonstrate the need,
This is my third time working with Tom Accatatta and I’m 💯 satisfied. His expertise and professionalism exceeds my expectations every time.
The service department is superior. Nicholas Aberin was so very helpful in assisting me with my vehicle. I explained that I had to be at an appointment in Boston that day and he was successful because I made it. The service department made sure my car was repaired and cleaned exceptionally!!! Thank you Ray Catena!!
Well what can is say . Gunther WU and team really tried hard on getting me out of a 2019 QX50 and into a 2022 QX55 and i really appreciate all there efforts in making this deal happen and so happy to be apart of a wonderful dealership for another 39 months .
I do not know what to say except the I need to write at least 25 words. I need to use at least 8 more words to qualify .
The service department is top notch and helpful. I am never stressed about bringing in my vehicle for service because I know that my advisor is making good recommendations.
Gunther Wu is the salesman of the century. This is somewhere around my 6th or so experience with him. He is excellent at his job and patient with your questions. The entire team at Ray Catena was very friendly, knowledgeable and helpful! Thanks for another great vehicle!
Job well done.SiriusXM antennae had to be replaced.Returned car neat and clean.Chad kept me up to date on repair.
Never have to worry when we drop off the car knowing that John takes care of us. He knows our car better than we do . He's been keeping us on the road since we purchased the car in 2011.
Well-managed professional organization with focus on delivery of quality service. It has a strong team of appropriately trained personnel who work with the customers in a very respectful and courteous manner.
Ray Catena INFINITI of Edison staff are very friendly. They all gave me an excellent service. I will definitely recommend Ray Catena of Edison to my family and friends
Service rep was great and he let me know what other service I need and I was treated with respect, my service was very good and in timely manner
Estoy muy complací con la amabilidad y atención del dealer . Pienso en cambiar mi otro vehículo para tener otro INFINITI QX60 . Gracias. Mill
i was very pleased with the service provided , john , ,is very knowledgeable, i am very happy that i am coming to ray catena for 30 years +
Tom Accatatta were very acknowledgeable and friendly. He explained what I don’t know regarding paperworks. I feel very comfortable talking to him. I don’t feel pressure during the whole transaction.
Excellent service every time Chad is always on point with drop off and pick up As are the check out department Fast and top notch
Great service fast turn around, great loaner car, Catena is always great! And the reasons we continue to buy cars from them, we’re on our 9th one!
I have leased many cars throughout the years (all from leasing companies) and currently have multiple leases active. My newest lease is from Ray Catena INFINITI, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available ...
Great service experience, as usual, professional and reasonable one. Nick is the best guy to work with and will go to them for all our service needs. Thanks Ray Catena and Nick.
My experience with Ray Catena was great. My Sales and Leasing Consultant Gunther Wu was fantastic. He was very knowledgeable, experienced, and treated me with the upmost professionalism. When it was time to purchase a new car, I knew I was going back to Ray Catena and the INFINITI family because my first experience in 2009 was the best and I knew it would be that way again. I would recommend anyone looking for a high- end car with an even higher-end experience, to go hit up Gunther Wu at Ray Catena. You won't be sorry!
Chris Simmons ( the salesman) was professional, knowledgeable and also pleasant to deal with. My best experience to date in buying a vehicle. I’m very happy with my purchase.
I have been an INFINITI customer for many years; and each car lease or car purchase has been thru Ray Catena INFINITI of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to INFINITI dealership in Edison, New Jersey. I ...
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
This is my third lease with Grigory Rosenfeld Once again his service and attention to detail was excellent. I always recommend Grigory and Ray Catena Infinity to all.
Ray Catena is by far the best dealer I've ever did business with. The customer service is second to none. I recommend this place to all of my family and friends. Great Job Ray Catena!
Had a great experience with Keith Wilhelmy in finding the right car for me. He was patient, knowledgeable and so friendly. So pleased with the entire experience. It was a pleasure working with Keith and his associates.
Shaun and his entire TEAM go above and beyond! The service is honest, completed in a timely manner and a loaner car was given to make it even more accommadating. It may me a little more than your local shop or lube store, but its worth the certified technician and quality parts. I highly reccomend trying them out if you haven't yet.
We have a couple cars we take for service at Ray Catena Infinti of Edison. Always great service. Everyone’s very friendly and always very helpful. 10/10, will always recommended doing business here.
Ray Catena provides world class customer service consistently! Their service department is second to none. I am on my tenth lease with this dealership.Shaun Spearnock puts on the white gloves every time!
It was a very pleasant experience. My salesman was very knowledgeable and did not pressure me at all but guided me through a very important purchase. I strongly recommend ray catena INFINITI and my salesperson Joe Petrucelli. I would not go anywhere else to purchase a vehicle.
Pleasant experience.Salesman is knowledgeable and attentive,answered all questions that I had.I strongly will recommend to all my family and friends to use Ray Catena for their next purchase .
Hi Highly recommend Gunther Wu & Joe Scribeletto @ Ray Catena INFINITI of Edison. They have made my past several car buying experiences pleasant. They are easy to work with, honest and always exceed my expectations. If you are looking for an INFINITI I would encourage you so seek out Gunther & Joe @ Ray Catena Of Edison they will make sure you have an excellent car buying experience.
Both Joe and Tom were honest, respectful, and no nonsense. There were no games and no haggling needed to get the car I wanted at the right price. I really couldn’t ask for a better car shopping experience.
The entire process from ensuring the dealership could get the vehicle with the options we wanted through working out the financing was a breeze. Tom Accatatta was a pleasure to work with.
I know that I don't have to worry when I drop my car off for service. Steve explains everything that I need to know. The follow up is outstanding. I can't stop bragging about this place!! Completely Satisfied! Thank you Ray for hiring real professionals who truly care. It's appreciated greatly.
At Ray Catena INFINITI. They took the common courtesy to an uncommon level. Their professionalism and courtesy has always been exceptional. Thank you to their amazing team.
Had routine service performed and was throughly satisfied. John in Service Dept in Edison is my go to person each time. Excellent at his job.
I just leased a QX60 from Ray Catena INFINITI in Edison. Keith Wilhelmy was my sales/leasing associate. Keith was very easy to work with. No BS. Went above and beyond to make sure that I got the car that I wanted. Keith answered all of my questions and made the experience a positive one. Speak with Keith about your next INFINITI.
Gunther Wu was terrific to deal with during my recent vehicle purchase from Ray Catena INFINITI. He made the trip from Connecticut well worth it. Thanks again! -Jeff
MY overall experience was very easy and stress-free. Having a loaner car definitely a plus which makes it a lot easier for me. I was especially having my car washed and vacuum was the best. Thanks the the best service consultant Steve!!!!
Always a pleasure buying a car from Ray Catena Infinity. There is never any pressure and the staff is always so pleasant. No question goes unanswered and you always leave feeling satisfied. A truly great car buying experience.
We had a wonderful experience with Mr. Gunther Wu. This is our second lease with him. He was very professional, courteous and nice. He even got us out in a timely fashion. We would recommend Mr. Wu to our family and friends.
Mathew Goldberg made my car buying experience the most pleasant and fastest transaction ever. Emailed credit app walked in and was out in 30 min. Wife loves her QX50
We had a wonderful experience with Mr. Gunther Wu leasing our new QX50 . This is our fourth INFINITI SUV, all of them from Ray Catena INFINITI of Edison. Mr. Gunther Wu gave us all the time the exceptional service. He represents professionalism, dedication, and experience. Mr. Wu is always courteous, helpful and nice. I will go back and recommend this dealership because Mr. Gunther Wu, General Manager Mr. Joe Scribellito and all great team.
Our car was recently totaled in an accident and we had little time to find a replacement. Gunther Wu was able to resolve our problems in short order with his professionalism and gentle manner. He found the car we wanted that was at a dealer in Connecticut with the exact options and pricing that we hoped for. This was the best car purchasing experience that we have had in our lifetime.
We had a very wonderful experience leasing our new Q50 from Gregory Rozenfeld. We sincerely appreciated how he found the specific car that we wanted.
This is my second QX50 in almost 4years and both of them at Ray Catena INFINITI. Exceptional service people. Gunther is courteous and gives professional treatment. He made me feel confident and happy with my purchase which I am. I will always go back to this dealership. I must add that the service people always takes care of your car to be in top shape. This the only service department that makes me feel confident. Thank you all and Have a Very Merry Christmas to everyone there!!!
When it comes to great service at Ray Catina Infinity of Edison, Gunther Wu is one of the best representative of this great team. He is very experience and dedicated to make your search of the vehicle that fits your needs. I was very happy with the service and the commitment that Gunther showed thoughout the sales and thereafter. I also want to thank Chris Flusk for his service for the past 10 years and also for his input as General Sales Manager for my QX60. Thumbs up!
Best service experience with Nick. As usual he always go whole nine yard to give us the exceptional service. Ray Catena and Nick is the best. Thank you both. Have a safe and blessed days ahead.
Exceptional Customer Service. Each time I walk into customer service it's always first class. Had an issue with the front bumper. First attempt to reattach the bumper failed. Made a phone to my customer service rep, and he addressed immediately. Within 3 days bumper was repaired. Car Looks Great!!!! Galen
Keith Wilhelmy was an amazing sales representative during my whole car buying process. From helping me choose the right SUV to going all the way to the right type of financing to fit my budget. Ray Catena is a must stop for everyone who is looking for a top of the line vehicles. I have researched a lot of car buying options, online and with different dealerships. But Ray Catena had the best deal and the best SUV for me. Thank you, Keith, for a wonderful SUV buying experience. You guys are great! Ask for Keith, he is great! Keith ...
Picked up INFINITI Signature QX60 from Ray Catena of Edison NJ! Our Sales guy was Keith Wilhelmy. Easy and Friendly to work with ! Did a bang up job on details related to the car and ensured smooth and easy transaction. Keith Wilhelmy was exceptional and made the whole leasing experience comfortable and fun ! Special Shout out to his Manager Joe Scribellito for keeping doing a bang up job !
Gunther Wu is one of the best sales consultant to deal with ,he made the overhaul experience leasing my car very enjoyable . straight forward and work with me to get the best pricing . Thanks Guys
Grigory and Ray Catena just provided a great experience for me in leasing my second car from there. Grigory did exactly what he said was going to do and no surprises. Seamless process from beginning to end . Will be going back in the future.
Nick in service, is the best! I rather drive the extra mile to get my car service with him because he is straight forward and knows what is best for your car and gives you exceptional service! Thanks Nick!
Robert Bruno is one of the Best Sales Consultants to deal with. I just leased a new 2020 Company car and Robert went above and beyond to make the deal work.
Gunther Wu and Ray Catena made the entire process easy and seamless. They provide great customer service and are easy to work with. This is the car we have bought from them and we are extremely happy.
As always, Gunther Wu @ Ray Catena INFINITI is our Go-To guy. We explored many options as our lease was up, but in the end we decided to once again stick with INFINITI. I can honestly say they make a process no one really looks forward to, pretty painless, dare I say enjoyable. Enjoyable because the number we go with in our heads, as a fair price, is what we leave with. Quick & painless, no salesman BS (my pet peeve) & the final price was exactly as negotiated (no last-minute surprises). Lastly, but definitely not least the level of service ...
Grigory Rozenfeld helped me lease my new QX60 and I could not be happier with the service he provided me. He made the process quick, easy and not miserable like many other car leasing experiences. Grigory was a pleasure to work.
I just recently got my third car from Ray Catena INFINITI in Edison and they have always been great to work with. Recommend Dave highly
From the moment we walked through the doors of Ray Catena dealership we were graciously welcomed with a warm smile and offered a sincere disposition to help us with our need for a new lease. Not only did Matthew hear our request and deliver but has made the process a seamless one. Excellent establishment, service and care that does not disappoint.
From the moment I walked into the dealership (located in Edison) there was a high level of proffesionalism. I was greeted immediately at the front desk and was immediately directed to Mr. Wu. After establishing my expectations I test drove 2 q50s. When negotiating they gave me an amazing deal and I couldn’t be happier with my 2017 q50. Before leaving the manager, Tim Macpherson made sure the service was at a high level and all my expectations were met. I will definitely recommend the dealership, as well as Mr. Wu to anyone who is considering to buy an INFINITI.
John Keane worked tirelessly on my problem with the CD player and radio. It required two new parts and working with an INFINITI engineer. He never gave up until it all was corrected and I was satisfied. I am extremely grateful.
I had a great experience at Ray Catena INFINITI of Edison and my salesman Matthew Goldberg is wonderful. He is a true professional and made the process seamless even our made purchase of a new vehicle over the phone. I would definitely recommend him to anyone in the area looking for a new car.
My wife and I were Blessed to have Grigory Rosenfeld as our Superb Sales Consultant and Joseph Scribellito as the General Manager overseen our purchase. Both went above and beyond to make our Customer Experience favorable. Despite the current pandemic, Ray Catena INFINITI staff exhibited much caution to protect their customers and staff. We spend a few hours at the dealership and everyone was friendly, courteous and professional. From the warm welcome, to car prep, to payment and everything in between - we could not have asked for more. If anyone is looking for an INFINITI car and want an ...
Chris was fantastic - Very responsive, listened to me and my items, simple explanations. We did everything over the phone and when I came to pick up the call - all was great. Couldn't recommend hi and Ray Catena enough. Used them for years
I would like to say the salesman was very nice and pleasant and patient, cause I went to the same company from another city, they wasn’t nice, I’m so happy
Everyone from the Sales person Gunther Wu to The manager Joseph and Christian who picked us up exceeded our expectations this is exactly why this is our third lease from Ray Catena of Edison
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